We offer a 100% money back guarantee on items that are not fulfilled correctly.
We do not offer returns for requests within 24 Hours of purchase due to Shopify and PayPal anti- scam/ anti-spam guidelines.
If an attempt is made within 24 hours of original purchase,
the warranty becomes void, and the refund inapplicable.
We do not offer returns on items purchased with a discount code.
If you would like to download your item again please check your confirmation e-mail for a secure link you can access from anywhere at anytime. Unless there is an issue with fulfillment we cannot offer any refunds.
Additional non-returnable items:
Refunds (if applicable)
Once your refund request is accepted we will send you an email to notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.